Case Studies on Operations Strategy

(Faculty members can contact me for more information on adopting the case.)

Cases included in my book Operations Strategy: Practices and Principles (but also available separately):

  1. The Swiss Watch Industry
  2. FedEx v. UPS
  3. Gujarat Apollo Industries Ltd.
  4. Timing of IT expansions
  5. Strategic network flexibility using FlexCap (courtesy of Professor Stepen Graves)
  6. Mexico or China? Managing a global network
  7. Bose 301SE: Sourcing and contracting
  8. Dell Computer
  9. Quantum-Seagate: Competing on Innovation (joint work with Professor Glenn Schmidt)
  10. Harley-Davidson Motor Company (topic: Capacity Strategy)
  11. Seagate Technoloy (topic: Operational Hedging)
  12. Peapod (topic: Mass customized service using bricks and clicks)

Other cases:

  1. Pizza Pazza (Topic: capacity and flow time), 2001.
  2. Palu Gear (Topic: inventory management), 2001.
  3. Hammoud Hosptial. Case on service operations. Kellogg 2003.
  4. Memphis Auto Auction. Case on quality incentives. Kellogg 2004.
  5. NextPart.com 2000
  6. A Worldwide Capacity Planning System: Architecture and Example. Teaching document. Stanford 1994.
  7. Computer System Design and Development at MasPar. 1994.

Last updated Nov 9, 2007 by JVM