Case Studies on Operations Strategy
(Faculty members can contact me for more information on adopting
Cases included in my book Operations Strategy: Practices and Principles (but also
- The Swiss Watch Industry
- FedEx v. UPS
- Gujarat Apollo Industries Ltd.
- Timing of IT expansions
- Strategic network flexibility using FlexCap (courtesy
of Professor Stepen Graves)
- Mexico or China? Managing a global network
- Bose 301SE: Sourcing and contracting
- Dell Computer
- Quantum-Seagate: Competing on Innovation (joint work with
Professor Glenn Schmidt)
- Harley-Davidson Motor Company (topic: Capacity Strategy)
- Seagate Technoloy (topic: Operational Hedging)
- Peapod (topic: Mass customized service using bricks and
- A Worldwide Capacity Planning System: Architecture and Example. Teaching document. Stanford 1994.
- Computer System Design and Development at MasPar. Case on product development. Stanford 1994.
- Harley-Davidson Motor Company. Case on capacity expansion. Kellogg 1998.
- Seagate Technologies: Operational Hedging. Case on capacity hedging strategies. Kellogg 1998.
- NextPart.com. Case on Internet startup in operations, supplier and distribution management. Kellogg 2000.
- Seagate-Quantum: Encroachment Strategies. Case on product introduction. Kellogg-McDonough 2000.
- Pizza Pazza. Case on bottlenecks and responsiveness. Kellogg 2001.
- Palu Gear. Case on inventory management and centralization. Kellogg 2001.
- Peapod.com. Case on operational strategies in grocery industry. Kellogg 2001.
- Bose 301SE: coordinating sourcing via contracts. Case on contracting in the supply chain. Kellogg 2001.
- Hammoud Hosptial. Case on service operations. Kellogg 2003.
- The Swiss Watch Industry. Case on operations strategy. Kellogg 2004.
- Memphis Auto Auction. Case on quality incentives. Kellogg 2004.
- My book Operations Strategy: Principles and Practice contains 8 new mini-cases. 2008.
- Mexico-China: Global Dual Sourcing Supply Chain game. With Gad Allon. 2009.
- Lean Transformation at Global Connect. With Gad Allon. 2010.
- HP: Variety Management. With Gad Allon. 2010.
- Mercon Coffee Case. With Achal Bassamboo. 2010.
Contact me for copies or information.
Last updated Nov 10, 2010 by JVM