Research Details

Abstract

Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels interpersonal, intergroup, organizational, and international. Each chapter focuses around a central case or illustration of the practice with a discussion for both training and direct intervention. This new edition includes companion downloadable chapters and new information on conflict resolution and IT, social networks, schools, families, environment and much more.

Type

Book Chapter

Author(s)

Date Published

2014

Citations

. 2014. Judgmental Biases in Conflict Resolution and How to Overcome Them.