Take Action
Research Details
The Future of Same-Day Delivery: Same as the Past?
Abstract
In 2012 several retailers, including Amazon and Walmart, experimented with same-day delivery. Home delivery of pizzas had been a very successful model in the United States and had been copied all over the world. In contrast, home delivery attempts by companies like Kozmo and Urbanfetch had failed and both companies went bankrupt. The goal of this case is to build a framework that helps students identify the factors that influence the success or failure of home delivery models.
Type
Case
Author(s)
Date Published
05/13/2013
Discipline
Operations
Key Concepts
Competitive Strategy, Distribution, E-commerce, Logistics, Operations Management, Supply Chain Management
Citations
Chopra, Sunil. The Future of Same-Day Delivery: Same as the Past?. Case 5-113-008 (KEL732).
PREVIEW or BUY