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Does the Past Predict the Future? The Case of Delay Announcements in Service Systems, Management Science

Type

Article

Author(s)

Achal Bassamboo, Mor Armony, Rouba Ibrahim

Date Published

2016

Citations

Bassamboo, Achal, Mor Armony, and Rouba Ibrahim. 2016. Does the Past Predict the Future? The Case of Delay Announcements in Service Systems. Management Science.

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