Shana Carroll
Shana Carroll

MANAGEMENT & ORGANIZATIONS
Clinical Assistant Professor of Management Communication
Senior Advisor, Office of the Dean

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Professor Carroll is Senior Advisor in the Office of the Dean and Clinical Assistant Professor of Management Communication at the Kellogg School of Management at Northwestern University.  In these roles, she teaches business communication in the school’s Masters of Management Science program, develops curriculum in business communications for the school’s MBA programs, and works on an array of special projects for the Office of the Dean.

Professor Carroll joined Kellogg in 2010 as Chief of Staff, a role she held for three years.  As Chief of Staff, she served as the right hand to Dean Sally Blount as she undertook comprehensive organizational change and the introduction of a new strategic plan.  She was instrumental in the school’s administrative restructuring including the hiring of more than a dozen senior leaders.  Additionally, she spearheaded the external launch of the school’s strategic plan, expanded branding across the school’s facilities and led the reinvigoration and alignment of the school’s domestic and global alumni councils.

Prior to joining Kellogg, Professor Carroll spent nearly a decade at New York University’s Stern School of Business where she served on the school’s senior staff as Director of Communications at the Undergraduate College and an Adjunct Professor of Management Communication. In 2010, she was awarded the school’s distinguished Administrator of the Year award.

Professor Carroll began her teaching career at NYU in 2007.  Leveraging her more than 15 years of experience in marketing communications, she teaches courses in organizational communication, presentation skills and business writing.  While teaching at NYU, she was consistently among the highest rated faculty.

Earlier in her career, she was a Product Manager for PR Newswire Association, Inc. where she specialized in developing and marketing products to investor relations professionals.

Professor Carroll holds a B.A. in political science from Boston College and a M.B.A. in management and marketing from New York University.

Print Vita
Education
MBA, 2006, Stern School of Business, New York University
BA, 1997, Boston College

Academic Positions
Adjunct Professor of Management Communication, Management & Organizations, Stern School of Business, New York University, 2007-2010

Other Professional Experience
Chief of Staff, Kellogg School of Management, Northwestern University
Director of Communications, Stern School of Business, New York University
Product Manager, PR Newswire

Grants and Awards
Administrator of the Year, Stern School of Business, New York University, 2010

 
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Teaching Interests

Organizational Communication
Communications Strategy
Presentation Skills
Business Writing
Coaching
Team Dynamics