Jack Boepple
Jack Boepple

Adjunct Lecturer of Managerial Economics & Decision Sciences

Print Overview

Jack Boepple works for Huron Consulting Group in their Healthcare practice.  Prior to joining Huron, Jack worked for Advocate Health Care as an internal operations improvement consultant where he worked with hospital departments to identify and implement process improvement opportunities using Lean and Six Sigma methodologies. Results were measured with key metrics to determine outcomes and cost savings to the hospital.  Jack also worked with each department to establish a continuous improvement culture in order to improve the likelihood the improvements are sustained.  Jack has also held positions with the U.S. Air Force, Siemens Medical Systems, Computer Science Corporation, Hewlett-Packard, and Motorola, where he worked in the areas of software engineering, project management, quality, and process improvement.

Jack received his Project Management Professional (PMP) certification in 1999, his Six Sigma Black Belt certification from the American Society of Quality (ASQ) in 2007, and his Manager of Quality/Organizational Excellence (ASQ) certification also in 2007. He was an Examiner for the Baldrige Performance Excellence Program from 2008 – 2010 and 2012.

Jack is a 2008 Kellogg School of Management graduate, a 1983 graduate of the United States Air Force Academy (BS, Computer Science), and a 1988 graduate of the University of Illinois at Champaign-Urbana (MS, Computer Science).

Print Vita
Master of Business Administration, 2008, Management & Strategy and Analytical Consulting, Kellogg School of Management, Northwestern University
Masters, 1988, Computer Science, University of Illinois at Champaign-Urbana
Bachelor of Science, 1983, Computer Science, U.S. Air Force Academy

Academic Positions
Lecturer of Operations Management, Kellogg School of Management, Northwestern University, 2012-present

Other Professional Experience
Internal System-Wide Operations Improvement Consultant, Advocate Health Care, 2012-present
Site Director, Operations Improvement, Good Shepherd Hospital, Advocate Health Care, 2009-2012
Senior Program Manager, Information Technology (IT), Motorola, Inc., 2002-2009
Customer Advocate / Senior Project Manager, Hewlett-Packard Company, 1996-2002
Co-founder and software developer, Condo Solutions, Inc., 1994-2000
Senior Consultant, Computer Sciences Corporation, 1995-1996
Manager, Software Engineering, Siemens Medical Systems, Inc., 1991-1995
Software Engineer and Program Manager, United States Air Force, 1983-1991

Print Research
Boepple, Jack. 2013. Samsung Electronics: Using Affinity Diagrams and Pareto Charts. Case 5-412-754 (KEL738).
Boepple, Jack. 2013. Analyzing Low Patient Satisfaction at Herzog Memorial Hospital . Case 5-113-003 (KEL740).

Print Teaching
Full-Time / Part-Time MBA
Implementing Project Management (OPNS-917-0)
You have been given an assignment. It requires making sure several tasks are completed — perhaps by you, perhaps by someone else — in a timely manner. Like it or not, you have just become a project manager. Project management is about using any means necessary to increase the probability and speed of positive outcomes.
This course introduces a variety of best-practice project management tools and has you apply them to real-world problems. It also explores strategies to deal with common / typical project management roadblocks. The skills and tools that you will learn in this course are sought after by many organizations, particularly consulting firms.
This class is grounded in the practical application of Project Management. Other areas touched are Change Management and various process improvement methodologies (such as Six Sigma and Lean). With the globalization of our enterprises and the penetration of technology into virtually every business activity, projects have become more complex and demanding. Professionals managing these projects must understand the concepts, methods, techniques and tools that support modern project management. Introducing these methods and tools is the primary goal of this course. The participants will get hands-on experience with state-of-the-art software tools for project management (such as Microsoft Project and add-ons for project risk analysis), although emphasis is also placed on organizational and strategic issues. The acquired skills are sought after by many organizations, especially those working in dynamic, innovative project-based environments and industries such as pharmaceuticals, energy, telecoms, R&D, infrastructure and construction, new business ventures and consulting firms.

6 Sigma Basics I (OPNS-930-A)
A combination of theory and practical application of 6 Sigma, Lean, and project management techniques. It introduces a basic problem solving framework and evolves / enhances it during the course using various tools. The focus for this session is on some of the most frequently used tools in the 6 Sigma toolset. In order for you to gain the most from this course, you are expected to identify an issue you want to analyze with these techniques, preferably a real problem encountered during your job.

6 Sigma Basics II (OPNS-931-B)
The continuation of 6 Sigma Basics (A). While additional tools are introduced, the focus for this session is the practical application of the tools and in-depths reviews of the progress on the problem you are attempting to solve. Please note that this is not a certification course, and completion of this course will not necessarily lead to certification. However, successful completion of your project can be used to demonstrate 6 Sigma proficiency for any formal certification program, such as the one run by ASQ (American Society for Quality), the de facto industry standard for 6 Sigma certification.

Implementing Process Improvement (OPNS-932-0)
Evaluating and improving operating processes is essential for the growth and health of any business. This course introduces a variety of frameworks for assessing performance as well as identifying and prioritizing improvement opportunities. It draws on the most frequently used tools from Six Sigma and Lean as well as project management techniques. The course also emphasizes organizational considerations in implementation. Students will have opportunities to apply these tools in visits to local firms as well as be expected to use them in a final project.