Susan Crotty
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  Susan Crotty

Contact Information

Phone Number:
(847) 627-9166

Email Susan Crotty

Susan Crotty

Ph.D. candidate and lecturer, Management and Organizations

Management & Organizations Department

Ph.D., Management and Organizations, Expected June 2008
B.A., sociology, University of North Carolina at Chapel Hill, 2000

Curriculum Vitae
4(PDF 161 KB / 3 pages)

Job Market Paper
(PDF 308 KB / 48 pages)

Research Statement
(PDF 77 KB / 3 pages)

Teaching Statement
(PDF 72 KB / 3 pages)

Dissertation Abstract:
Creativity or Chaos: Channeling the Creative Capacity of Multicultural Teams

As businesses become increasingly global, the importance of accessing the potential of multicultural teams, particularly in the high-level creative tasks that are important for companies’ success, is a critical issue. I propose a model relating teamwork process norms, or how teams approach their tasks, to teams’ creativity. The model incorporates the metacognitive element of cultural intelligence (CQ). The model is grounded in the Guilford’s conceptualization of creativity stemming from convergent and divergent processes and Amabile’s definition of creativity as novel and useful. The model elaborates and extends Janssens & Brett’s conceptualization of fusion team processes by setting that
process in the context of team characteristics, especially metacognition. I am testing hypotheses derived from the model in three related sets of studies triangulating research methods: A large scale organizational study of multicultural teams in a “real world setting,” cross-cultural simulations with MBA students, and in real multicultural teams in a laboratory setting.

Research Interests: Multicultural teams, cross-cultural negotiations, culture, culture and gender stereotypes, negotiations

Advisors:
Prof. Jeanne Brett
Prof. Leigh Thompson
Prof. Amy Cuddy
Prof. Keith Murnighan