The Science of Lean Operations

Identify and Alleviate Bottlenecks in Your Process

In this highly collaborative learning experience, you’ll learn how to master and implement the practice of Lean Six Sigma and put your company on the right road to world-class lean operations. Designed for managers, consultants and others involved in operations, this program focuses on how to optimize your organization’s costs, quality, speed and customer service to significantly impact your bottom line.

Under the guidance of senior Kellogg faculty you’ll explore frameworks for diagnosing, improving and designing effective processing systems. Through real-world case studies, group workshops and computer-simulation models, you’ll heighten your understanding of the science of lean operations and identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality. You’ll leave equipped to alleviate bottlenecks, design effective systems and use the right metrics to operate a world-class organization.

Combined Program Option: Operations Management Week
Take Supply Chain Management with The Science of Lean Operations program consecutively as part of Operations Management Week and qualify for a discounted fee. This combination offers you an executive-level overview of the innovative approach to operations management taught in the acclaimed Kellogg MBA Program.

Jan A. Van Mieghem / Academic Director

SAVE THIS PROGRAM

Who Should Attend

  • High-level manufacturing or service managers who shape an organization’s operations
  • Managers who want to improve existing operational systems
  • Consultants and engineers who must justify the cost of improvement projects
  • Production-control specialists
  • Federal Government managers with oversight of institutional or organizational processes

Key Benefits

  • Link day-to-day operations with business strategies
  • Customize policies according to your systems’ natural tendencies
  • Analyze process flows to target improvement efforts
  • Identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality

Program Content

The Strategic Role of Operations

  • Strategic operations framework
  • The Business Process Flows Framework
  • Defining improvement
  • Analyzing process flows: basic operational measures

The Toyota Production System

  • Diagnosing common problems
  • Making improvements

Science of Lean and Six Sigma

  • Improvement strategies, including lean, Six Sigma, kaizen and TQM
  • Translating strategy into policy

Basic Process Dynamics

  • WIP, flow time, throughput relationships
  • Little’s Law
  • Internal benchmarking
  • Analyzing bottlenecks

The Corrupting Influence of Variability

  • Mechanics of congestion
  • Batching effects
  • Buffering with WIP, capacity and service
  • Diagnostics

Push and Pull Production

  • The “magic” of pull
  • Kanban

Combined Program Option: Operations Management Week

This combination of programs offers you an executive-level overview of the innovative approach to operations management taught in the acclaimed Kellogg MBA Program. Take both programs — The Science of Lean Operations plus Supply Chain Management — consecutively as part of Operations Management Week and qualify for a discounted fee.

Faculty

Jan A. Van Mieghem - Academic Director; Harold L. Stuart Professor of Managerial Economics; Professor of Operations Management, Managerial Economics & Decision Sciences

What Participants Say

“Eye openers to the potential opportunities to improve the company's bottom line in the services industry. Since I am in the consulting services industry, [this program] gave me ideas that I look forward to trying out in my company.”
Associate Partner - Aon Mergers & Acquisitions, Hewitt Associates LLC

“In a concentrated but deliberate fashion, this [program] provided a thoughtful perspective on understanding variability in a variety of processes - manufacturing, services, non-profit, and how to qualitatively and quantitatively dissect them to provide a framework for continuous evaluation and improvement.”
Medicine, Cleveland Clinic

“Every operations specialist should have the skills from this [program] in their toolbox. The knowledge…is relevant, insightful, and immediately applicable in almost any operational setting.”
Executive Director Operations, Falken Tire

Personal Consultation

Please email or call us if you would like a personal consultation

Upcoming Sessions

April 9-11, 2017

Start: April 9 at 1:00 PM

End: April 11 at 11:45 AM

LOCATION: Evanston campus

$4,200

Fee includes lodging and most meals

Kellogg School of Management

James L. Allen Center
2169 Campus Drive, Evanston, IL 60208
Directions
847.467.6018