The Market Focused Organization: Creating and Delivering the Customer Experience **
November 16 - November 20, 2008
The Market Focused Organization: Creating and Delivering the Customer Experience **
May 11 - May 15, 2009
The Market Focused Organization: Creating and Delivering the Customer Experience **
November 15 - November 19, 2009
** Note: Beginning in April 2008, this program will be offered in an expanded, four-day format. This enhanced offering will provide the skills and tools required to center your firm on the market by learning from the customer experience, as well as evaluating and aligning organizational strategy and culture.
