A Healthy Environment for a Healthy You

Bringing Healthcare Up to Speed: The Good and Bad of IT

 Strategic Financing and Business Development in an Active Healthcare Industry

Consumer Driven Healthcare: Knowing What You Paid For

Sizing Healthcare to Access Underserved Markets

Healthcare Marketing in the Era of Globalization


Consumer Driven Healthcare: Knowing What You Paid For

This panel will address the changes that the healthcare cost structure will undergo if consumers become aware of the prices of their health services and products.  It will also look at the impact payers could have on quality of care if a pay for performance system was adopted for physicians.  Panelists will be asked to answer the following questions:  What incentives do patients currently have to be cost-conscious?  What affects the current coding reimbursement system?   How do you think this might change in the future?  What effects will information sharing, DTC advertising and the internet have on pricing and reimbursement patterns?

Joel Shalowitz, M.D., '82, Professor of Health Industry Management, Kellogg School of Management

Girish Pathria, Clinical Assessment Solutions, UnitedHealth Group
Hank Scheff, Director of Research & Employee Beneftis, AFSCME Council 31
Christine Weldon, '00, Partner, Center for Healthcare Business Models

Girish Pathria, Clinical Assessment Solutions, UnitedHealth Group

Girish has more than twelve years’ experience leading product and marketing initiatives for evidence-based products that enhance patient outcomes and improve clinician productivity. He has experience launching products that support an entire spectrum of education and information needs at the point of care, from diagnosis and treatment to documentation and patient education.

In 2008, Girish joined the leadership team of clinical assessment solutions group in UnitedHealth. His responsibilities include performance improvement of clinical operations including provider education and outreach programs. Prior to joining UnitedHealth, Girish was director of marketing for evidence-based clinical software products at Wolters Kluwer Health where he launched workflow products like physician order sets management and online medical search integrated with Cerner and Eclipsys EMR that provided evidence-based disease, drug, and lab information and improved clinician productivity at the point of care. He has also launched online nursing solutions to early adopter markets. Girish has an MBA from Kellogg, a Masters in Computer Applications, and a B.S. in Statistics.

Girish resides in Minneapolis, MN with his wife Carol and their 1-year old son Zubin.

Hank Scheff, Director of Research & Employee Benefits, AFSCME Council 31

Hank Scheff is Director of Research and Employee Benefits of AFSCME Council 31, which represents some 90,000 active and retired public employees in Illinois and is the Illinois affiliate of the 1.4 million-member American Federation of State, County, and Municipal Employees, AFL-CIO.   AFSCME bargaining has a major impact on the state's largest public sector health, pension, and other employee benefit plans, including the State of Illinois, the City of Chicago, and Cook County.  Mr. Scheff is responsible for advising union staff and leadership on these benefits plans. 
Mr. Scheff was appointed Plan Administrator for the self-funded AFSCME Council 31 Employees benefit plan effective January 1, 2001.  This plan provides health, dental, and vision benefits to nearly 400 active and retired staff of the union (including eligible dependents).  He has instituted a health promotion/risk management program, including training for all staff in self-care and early detection; distribution of home health handbooks; access to web-based health information training; subscriptions to a customized home health newsletter; the provision of annual on-site flu shots; and the provision of annual health screenings and health risk assessments. 
Mr. Scheff began his employment with AFSCME Council 31 in January of 1981 as Director of Public Relations and Editor of the union's newspaper, AFSCME Illinois On the Move.   He previously worked for the Amalgamated Clothing and Textile Workers Union (ACTWU), one of the unions that recently merged to become UNITE-HERE.  Prior to his career as a union representative, Mr. Scheff was research director for a large community organization in Chicago.
Mr. Scheff serves as a member of the Board of Directors of the Center on Tax and Budget Accountability (CTBA), and also of the Health & Medicine Policy Research Group (H&MPRG).
Mr. Scheff is a 1971 graduate of Grinnell College with a B.A. in Political Science.

Joel Shalowitz, MD, '82, Professor of Health Industry Management, Kellogg School of Management

Joel I. Shalowitz, MD, MBA, FACP is Professor of Health Industry Management and Director of the Health Industry  Management Program at Kellogg as well as a Professor of Medicine and of Preventive Medicine  at Northwestern University’s Feinberg School of Medicine. He is also Visiting Professor of Health Industry Management at the Schulich School of Business at York University in Toronto.

Dr. Shalowitz received his ScB and MD degrees (Sigma Xi) from Brown University and his MBA degree (Beta Gamma Sigma) from Northwestern University.  He also completed post-graduate internal medicine training at Northwestern. He is a Diplomate of the American Board of Internal Medicine and a Fellow of the American College of Physicians. His areas of special interest are health insurance, ambulatory care management, quality improvement and international healthcare systems. In 2004 he was a Fulbright Scholar at the Schulich Business School, York University in Toronto and in 2007 he was a Fulbright Senior Specialist and Visiting Professor at Keio University Medical School in Tokyo. Recent publications include: Strategic Marketing For Health Care Organizations: Building A Customer-Driven Health System (Jossey-Bass, 2008) with Philip Kotler and Robert J. Stevens.

Christine Weldon, '01, Partner, Center for Healthcare Business Models

Christine Weldon is a co-Founder and Executive Director of the Center for Business Models in Healthcare, a business research and business laboratory organization which develops new business models of adopting medical and care innovations by healthcare participants. 

Christine manages Center development activities and conducts research. She has vast experience in providing business advisory, research and consulting services at over 50 organizations.  She worked for over a decade at a top five management consulting firm and later at a boutique strategy advisory Executive Frameworks where she was focused on healthcare delivery organizations. 

Christine has assisted companies in business modeling, business visioning and planning, strategic decision making, business process re-engineering, organizational design and information management. She holds a BSBA from Drake University and an MBA from the Kellogg School of Management, Northwestern University.