A Healthy Environment for a Healthy You

Bringing Healthcare Up to Speed: The Good and Bad of IT

Strategic Financing and Business Development in an Active Healthcare Industry

Consumer Driven Healthcare: Knowing What You Paid For

Sizing Healthcare to Access Underserved Markets

Healthcare Marketing in the Era of Globalization


Bringing Healthcare Up to Speed: The Good and Bad of IT

The panel will discuss the transformation of the industry in light of new information technologies.  In particular, the impact of online information exchange on patient-physician-payer relationships, overall future direction of healthcare IT and HIPAA regulations implications will be discussed.  Panelists will provide answers to the following questions:  How has information technology changed the way your business operates today?  What are the overall public benefits of data generation?  Has IT adoption had any negative side-effects on your business?  What do you see as opportunities for further IT development?

Jonathan Schaffer, M.D. '01, Managing Director, e-Cleveland Clinic

Alan Dowling, Ph.D..,MBA, President, Global Health Associates, and Adjunct Professor, Case Western Reserve University
Arnold Wagner, M.D., Medical Advisor, Informatics, NorthShore University Health System

Michele Zembo, M.D.. MBA, Professor of Orthopaedic Surgery, Tulane School of Medicine
Tim Zoph, '90, CIO, VP Information Services, Northwestern Memorial Hospital

Alan Dowling, Ph.D., MBA, President, Global Health Associates, and Adjunct Professor, Case Western Reserve University

Alan Dowling is the President of Global Health Associates.  He consults internationally on health business and information technology strategy, process & product innovation and (re)engineering, and information & systems management.  Emphases of his research are on strategic and tactical planning, international health systems, and innovative health information technology applications, transfer and adoption.
He serves as Adjunct Professor at Case Western Reserve University, responsible for graduate courses in health information systems.
Dr. Dowling served as an Assistant Professor at the Schools of Medicine and Management, Case Western Reserve University and the School of Nursing and Health Sciences at Georgetown, and as Health Services Administrator and Director of Medical Systems of a governmental academic medical center. While a Partner with Ernst & Young, his positions included Director, Health Care Information Technology, and Director, Global Health Care Consulting.  He served as President of HealthMagic, Inc., as SVP of Covansys’ Health Division, and as Executive Director of Noblis’ Center for Health Innovation.
He serves on the federal Office of the National Coordinator – Health Information Technology’s Work Group on Defining Health Information Terms and on the Board of Directors of the VNA.  He also served as a member of the White House Task Force on Health Care Reform; the Information Management Task Force of the JCAHO; the Health Information Infrastructure project of the Council on Competitiveness; the Long Range Informatics Board of the National Cancer Institute; the National Nursing Minimum Data Set Task Force; the Boards of the VNAA, Georgetown University’s School of Nursing & Health Sciences, the Healthcare Informatics Telecom Network, Health Matrix, and Clinical Data Management.  His education includes:
-Ph.D. Health Care Management and Management Information Systems, MIT
-M.C.S. Computer Science, University of Dayton

-M.S. Engineering Management (Health Systems), Northeastern University
-A.B. Physics, Holy Cross

Jonathan Schaffer, M.D. '01, Managing Director, e-Cleveland Clinic

At Cleveland Clinic, Dr. Schaffer is a managing director of eCleveland Clinic, a state-of-the-art digital information system offering a variety of Internet-based e-health services to patients around the globe.  Clinically, Dr. Schaffer is a staff member and Technology and Systems Chief in the Center for Joint Replacement and Adult Reconstructive Surgery and leads the Advanced Operative Technology Group in the Orthopaedic Research Center.
His clinical interests include the treatment of arthritic knees and the application of new technologies in surgical care.  He is also a member of the Commercialization Council in Cleveland Clinic Innovations.  Prior to his appointment at Cleveland Clinic, Dr. Schaffer was CEO of Harmonie Group, Inc. 

Dr. Schaffer is a graduate of Case Western Reserve University School of Medicine and completed his residency in orthopaedic surgery at the University of Pennsylvania.  He completed fellowships in adult reconstruction at the Brigham and Women's Hospital and Harvard Medical School and in research at Children's Hospital of Boston and Harvard Medical School.  Dr. Schaffer holds a Master's in Business Administration from the Kellogg Graduate School of Management at Northwestern University.  

Arnold Wagner, M.D., Medical Advisor, Informatics, NorthShore University HealthSystem

Dr.Arnold Wagner, Jr., is a practicing Ob-Gyn, Senior Attending Physician at Evanston Northwestern Healthcare, in practice since 1975.
Associate Professor of Clinical Obstetrics and Gynecology, Northwestern University Feinberg School of Medicine.
Medical Advisor Informatics, NorthShore University HealthSystem, physician leader of our EMR evolution and deployment.
Trained at Northwestern University Medical School; Residency in Ob-Gyn at the same institution. Board certified in Ob-Gyn and voluntarily recertified annually 1998 - 2008.
While a resident in OB-Gyn, and responsible for accumulation of departmental delivery statistics, developed a computerized data capture and presentation program that was used by physicians and nurses to automate this process. Since that time has had a strong interest in the use of technology to enhance information capture, review, access and use for the improvement of quality care.
Since 1995 has been the chief advocate and physician lead in NorthShore University HealthSystem’s landmark achievement of becoming the first integrated healthcare system in the country to achieve deployment and universal use of a Patient-focused, Community-based, Longitudinal-health record. This event was recognized in 2004 as the first such deployment that achieved universal adoption by all physicians, employed and community, primary care and specialty, inpatient and ambulatory.
Absolutely committed to the vision of "Patient focused, community based, longitudinal health care record" that allows integration of quality patient care among all caregivers and sites of care.

Michele Zembo, M.D., MBA, Professor of Orthopaedic Surgery, Tulane School of Medicine

Dr. Zembo has been in academic medicine for over twenty years.  She recently joined the faculty of Tulane School of Medicine as professor of Orthopaedic Surgery.  Her duties at Tulane include Director of Medical Staff and GME at the Louisiana State University Interim Hospital, oversight of the Tulane School of Medicine Continuing Medical Education Department, and administrative oversight of the Tulane Student Health Program which encompasses over 11,000 students. Prior to leaving the Louisiana State University Health Science Center, she was Director of Compliance for the School of Medicine and the Faculty Practice Plan for eight years.

Dr. Zembo received her undergraduate degree from Rensselaer Polytechnic Institute, graduate degree from Pennsylvania State University College of Medicine and her MBA from the University of New Orleans. She completed her residency training in Orthopaedic Surgery at the University of Michigan and a fellowship in Pediatric Orthopaedic surgery at Louisiana University School of Medicine, New Orleans.

As a pediatric orthopaedic surgeon, she has been interested in the treatment and prevention of childhood trauma, the leading cause of mortality and morbidity.  She was appointed by the Governor of Louisiana to a task force that was to set up a statewide trauma system. The Task Force was successful in getting a bill passed and signed by the Governor to create the trauma system. She currently is a member of the Louisiana Emergency Response Network, the board that was set up to develop, implement and oversee the statewide trauma system.

Dr. Zembo has served on the Practice Management Committee for the American Academy of Orthopaedic Surgeons.  As part of her work for this committee, she had given presentations on various aspects of Electronic Medical Records with particular emphasis on compliance and regulatory issues.

Tim Zoph, '90, CIO, VP Information Services, Northwestern Memorial Hospital

Tim serves as the Vice President and CIO for Northwestern Memorial Hospital.  This year marks his 15th anniversary at Northwestern Memorial and 21 years as a CIO in the health care industry.  Tim has earned graduate business degrees from the Kellogg School of Business at Northwestern University and the McDonough School of Business at Georgetown University.  He completed his undergraduate degree at the University of Utah.

Through Tim’s leadership, Northwestern Memorial has been awarded as one of the 100 Most Wired Hospitals for 8 years.  He was recognized by the Healthcare Information Management and Systems Society (HIMSS) and the College of Healthcare Information Management Executives (CHIME) as the 2003 John E. Gall “CIO of the Year”.  Tim is also a faculty member of the Chime CIO Boot Camp that is dedicated to training current and future information technology leaders in the healthcare industry.  Tim serves on the Board of Directors for Exogen Inc.