MANAGEMENT & STRATEGY
Associate Professor of Management & Strategy
Michael J. Mazzeo is an Associate Professor in the Department of Management and Strategy, and a Faculty Associate at Northwestern University's Institute for Policy Research. He serves on the editorial board of the Review of Industrial Organization.
Mazzeo's research focuses on empirical industrial organization, in particular the role of differentiation and endogenous product choice in firm strategy and market competition. His work has focused on developing new statistical methodologies for examining the role of product differentiation in markets, and quantifying these effects in industry studies. Mazzeo has published papers based on research in the airline, banking, health care, lodging, retail and telecommunications industries. Current research projects include: exploring the product assortment decisions of oligopolistic firms; analyzing the relationship between the competitive environment faced by depository institutions and the decisions these institutions make regarding the size of their branch networks; and studying the effects of a school’s performance on the mobility and career advancement opportunities of its administrators.
Mazzeo teaches Kellogg's core MBA class in Business Strategy, and was the recipient of the Chairs’ Core Course Teaching Award in 2001-2002 and 2006-2007. He also teaches competitive strategy in Kellogg's EMBA and open enrollment programs. He joined the faculty in 1998 after completing his PhD in economics at Stanford University.
Industrial Economics
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In this paper, we take a first step toward exploring empirically the product assortment strategies of oligopolistic firms. Our starting point is a discrete choice demand model for differentiated products. We incorporate the demand model into an equilibrium supply model, in which firms compete by first choosing which products to offer and then by setting prices. We show how modeling joint product assortment and pricing decisions enriches standard product choice models by allowing insights into how demand characteristics affect firms' product offerings in a competitive environment. We furthermore demonstrate that incorporating endogenous product choice into demand models is essential for policy simulations (e.g., mergers)as it entails at times dramatically different welfare assessments than the common assumption that product assortments are exogenous.
We assess competition among retail depository institutions in 1,884 rural markets. We estimate a model of equilibrium market structure which endogenizes the operating decisions of three types of depository institutions: multimarket banks, single-market banks and thrift institutions. Observed market structures and a game-theoretic specification of entry behavior identify the parameters of an underlying profit functions. We find strong evidence that product differentiation generates additional profits for retail depository institutions. These profits help to maintain smaller banks and thrifts, even as larger banks expand their operations. Consumers have more options, as more institutions can profitably operate as a result of product differentiation.
In their article, “Structural Modeling in Marketing: Review and Assessment,” Chintagunta, Erdem, Rossi and Wedel provide a comprehensive survey of the contributions to the empirical marketing literature made by researchers using structural econometric modeling. More importantly, their review poses the question of whether structural methods should become more prominent in marketing research. Addressing that question requires a careful consideration of the potential gains of employing structure in this context as well as the compromises necessary for implementation. Instead of specifically referencing many of the interesting papers cited by the authors, I will focus my comment on evaluating the value of structural approaches in marketing in more general terms.
We examine the role of differentiation among Competitive Local Exchange Carriers’ (CLECs) in nearly 1,200 U.S. cities in 1999 and 2002, before and after a valuation crash affecting communications firms. We test and reject the null hypothesis of homogeneous competitors. We also find strong evidence that differentiated CLECs account for both potential market demand and the business strategies of competitors when making their entry decisions. Finally, product heterogeneity in markets in 1999 helps predict how the structure of markets evolved through 2002. We conclude that the policy debate for local telecommunications regulation should account for differentiated behavior.
Most of the existing empirical literature on franchising investigates the share of company-owned versus franchised establishments within large retail firms. This literature has not typically considered the decision of a business owner to operate an independent business or become a franchisee. This paper empirically analyses what determines whether independent ownership or affiliation is observed, using data on the affiliation status of 2,293 motel establishments located throughout the United States. Heterogeneity in the underlying economic environment helps explain affiliation choices at the establishment level. The results also suggest that failure to consider independent establishments may explain the puzzling negative correlation between risk and vertical integration commonly found in the empirical franchising literature.
The U.S. government, media, and flying public have expressed great concern in recent years over both airline market concentration and the occurrence of flight delays. This study explores potential connections between the two by examining whether the lack of competition on a particular route reduces the incentive of airlines to provide quality, resulting in worse on-time performance on that route. Analysis of data from the U.S. Bureau of Transportation Statistics in 2000 indicates that both the prevalence and duration of flight delays are significantly greater on routes where only one airline provides direct service. Additional competition is correlated with better on-time performance. Weather, congestion, and scheduling decisions also contribute significantly to explaining flight delays.
This paper examines the effect of differentiation among Health Maintenance Organizations (HMOs) on local market competition. Most markets for HMOs appear to be sufficiently unconcentrated when considered in aggregate; however, differences among HMOs may allow for higher margins than one would expect given the number of competitors. To investigate this possibility, we divide HMOs into those that serve only the local area, and those that serve a larger regional or national area. We then analyze the extent to which one type of HMO affects the local market structure of the other using an equilibrium model of entry and product choice. We find that the two types of HMOs have strong competitive effects within segments, but that the competitive effect of differentiated firms is negligible.
This paper analyzes the effect of market concentration and product differentiation on the observed outcomes of competition among oligopolists. The empirical framework is designed to examine whether competition is less intense in markets with equal levels of concentration, but more differentiation among the products offered. A two-stage estimation procedure is proposed to address the endogeneity problem inherent when comparing outcomes across different market structures. I estimate the competitive effects using data from a cross-section of oligopoly motel markets located along U.S. interstate highways. The results indicate that firms benefit substantially by offering differentiated products. The presence of any market competitor drives down prices, but the effect is much smaller when the competitor is a different product type. Differentiation is optimal product choice behavior because the resulting competition among firms is less tough when their products are differentiated.
I propose an empirical model to analyze product differentiation and oligopoly market structure. The model endogenizes firms’ product-type decisions, measures how effects of competitors differ depending on their product types, and can incorporate alternative specifications for the product choice. I estimate using data from oligopoly motel markets along U.S. interstate highways; motel establishments are characterized by their quality choice. The results demonstrate a strong incentive for firms to differentiate. The effects of demand characteristics on product choice are also significant. Game specification is of minor importance, although differences in the games analyzed do affect equilibrium market structure predictions in some cases.
This paper analyzes the relationship between the competitive environment faced by depository institutions and the decisions these institutions make regarding the size of their branch networks. Specifically, we consider branches as a sunk investment that potentially increases utility for consumers and examine how local competition and product differentiation affect firms’ decisions regarding whether to make such investments. We account for endogenous market structure using an equilibrium structural model, which corrects for bias caused by correlation in the unobservables associated with market structure and branching activity. We estimate the model using data from 1,882 concentrated rural markets. Our results demonstrate the importance of accounting for market structure and product differentiation, and are consistent with a potential entry-deterring effect of bank branch investments.
We explore the microeconomic foundations of public school accountability programs, focusing on the incentives of school administrators to engage in effort to improve the performance of the campuses they are managing. In particular, we investigate the impact of administrators on school performance and the potential effects of a school’s performance on the mobility and career advancement opportunities of its administrators. We exploit a unique dataset, consisting of the principals and performance (test-scores) of all Texas public schools from 1989-2006 and the employment and wage histories during that same period for all administrators. These data enable us to determine what contributes to the decisions regarding hiring of administrators and how past experience affects their future labor market experience. Our preliminary analysis of the data indicates considerable turnover among school administrators – less than three percent of schools have the same principal over the entire 17-year period. Individual administrators also change jobs frequently; the combination will enhance our ability (relative to the literature) to tease out the effects of individual administrators on school performance. In many cases, there are substantial changes in salary associated with job mobility and transitions. Therefore, individuals’ incentives to improve their school’s performance may depend on factors such as the stage of their career (older principals closer to retirement having less time to benefit from higher wages) or the characteristics of their current position (and its corresponding opportunities for career advancement). Understanding the role played by individual incentives can help to sharpen policy interventions aimed at improving school performance. At the same time, the information we have collected on schools and administrators allow us to engage in a detailed study of this particular labor market. The empirical personnel economics literature has recently begun to exploit this sort of matched employer-employee dataset to test various theories about how labor markets operate. Our data are ideal for such an application for several reasons: (1) we have a complete panel with a large number of hiring organizations; (2) turnover and promotion happen almost exclusively within the schools and districts in our sample; (3) there is considerable (exogenous) variation in the size of schools and the organizational structure of school districts; (4) wage data are included and represent the bulk (e.g., no stock options to consider) of employee compensation; and (5) school test scores provide a universal metric on which the performance of employees in the dataset can be evaluated. These attractive features present the opportunity for drawing, from this particular analysis, more general conclusions about the interaction between organizational structure and both internal and external labor markets.
Steve & Barry’s grew rapidly in the mid-2000s, transitioning from a chain of small stores selling inexpensive collegiate-branded merchandise near university campuses into a $1 billion mall-based giant selling a wide variety of low-priced, celebrity-endorsed apparel. While the company had a wide following, elements of its growth strategy—potentially exacerbated by economic conditions—contributed to its quick downfall. By 2008 Steve & Barry’s had declared bankruptcy, and various private equity firms were investigating whether some or all of the company should be saved. This requires analyzing the underlying business strategy pursued by Steve & Barry’s before and after its growth phase and specifically diagnosing the explanations for its failure.
This course counts toward the following majors: Management & Strategy
Strategy is the set of objectives, policies and resource commitments that collectively determine how a business positions itself to create wealth for its owners. This course introduces students to principles and conceptual frameworks for evaluating and formulating business strategy. Topics include the boundaries of the firm, the analysis of industry economics, strategic positioning and competitive advantage, and the role of resources and capabilities in shaping and sustaining competitive advantages.
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