At Kellogg, she teaches both Introduction to Marketing and Advanced Marketing Strategy courses at the MBA and Executive level. Recent Executive teaching assignments have included work with General Electric, American Express, Microsoft, Diamond Consulting, Bausch and Lomb, Microsoft and Sony.
Professor Hennessy has been a regular recipient of teaching awards at the Kellogg School. In 2007, she received the Lawrence G. Lavengood Outstanding Professor of the Year Award, Kellogg’s top award for teaching quality and impact, as voted by the Kellogg graduating class. She had been a finalist (top 5 faculty members) in consideration for the Lavengood Award in 2004, 2005, 2006 and 2007. Professor Hennessy has also been recognized by her academic department, winning the Marketing Department’s Core Course Teaching award in 2007, 2005, 2002 and 2000.
Professor Hennessy writing concentrates on cases for classroom use. Recent cases written include studies of TiVo, Apple iPod, Invisalign Orthodontics, and Biaxin and Zithromax in the antibiotics market.
Consumer Products
Marketing Management
Marketing Strategy/Planning/Policy
New Product Development
- Recent Media Coverage
Dow Jones Newswires: Recession Makes Parents Scrimp On Own Clothes, But Not Baby's - 7/8/2009
Crain’s Chicago Business: Shopping Smarts - 10/6/2008
The Economist: Perfecting pitches: As belts tighten, marketing teams are finding ways to do more with less - 8/14/2008
Globe and Mail (Canada): Autos: Spinning their wheels - 3/8/2008
See all Kellogg in the Media
- Recent Kellogg News
Rising to the challenge - 5/19/2009
Intensive Kellogg workshop offers leadership resources for women - 4/29/2008
Marketers looking to break rules should be ready to go ‘splat’ - 1/30/2008
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Align Inc. is a start-up company with a revolutionary, patent-protected new technology for straightening teeth, called Invisalign. Invisalign is a set of invisible plastic aligners, made to each patient's specific needs, that substitutes for metal or ceramic braces in adults (it is not sold for children's orthodontic needs). The company has created tremendous consumer awareness and affect for its product, yet sales results are dismal. The case requires the reader to analyze why sales are so poor and what should be done to remedy the problem. While the case is oriented toward distribution channel issues, it can also be used to examine the marketing mix for a new product introduction situation as well.
Maybelline is the world’s leading mass cosmetic company, with tremendous success and commanding market share, particularly in the “eye make-up” category. But Maybelline also acknowledges a weakness in the strategic “face” segment, most notably in the profitable "foundations" product lines. This case approaches the challenge of successfully growing this important category through looking at every aspect a company would need to make this move, including: consumer marketing strategy; consumer behavior and purchasing patterns; demographic analysis; segmentation and targeting; product management; distribution channels; pricing; advertising; and understanding the competitive environment.
This case addresses a new product launch into the emerging interactive television industry and the role of market research in shaping the strategic marketing plan. The case illustrates the challenges of measuring and understanding probable consumer response and adoption behaviors given a technically innovative product offering. The competitive environment is dynamic, with competitors also poised to launch. But this company hopes to retain first-mover advantage, which gives them the burden of educating the right consumers quickly and driving rapid adoption.
The Biaxin case deals with competition in the mature market for antibiotics designed for use in the treatment of bacterial respiratory infections. The case tells the story of how Pfizer's Zithromax stole the share dominance of an established brand, Abbott's Biaxin. The case deals with the importance in pharma markets of consumer (patient) and channel (physician and insurance payer) insight as well as pharmacological efficacy data.
The learning objective of the case is to teach the importance of understanding consumer and channel needs, as well as technology, in product development and to facilitate discussion of corporate strengths and blind spots.
The Biaxin case deals with competition in the mature market for antibiotics designed for use in the treatment of bacterial respiratory infections. The case tells the story of how Pfizer's Zithromax stole the share dominance of an established brand, Abbott's Biaxin. The case deals with the importance in pharma markets of consumer (patient) and channel (physician and insurance payer) insight as well as pharmacological efficacy data.
The learning objective of the case is to teach the importance of understanding consumer and channel needs, as well as technology, in product development and to facilitate discussion of corporate strengths and blind spots.
This course counts toward the following majors: Marketing, Marketing Management
This course takes an analytical approach to the study of marketing problems of business firms and other types of organizations. Attention focuses on the influence of the marketplace and the marketing environment on marketing decision making; the determination of the organization's products, prices, channels and communication strategies; and the organization's system for planning and controlling its marketing effort.
Marketing Strategy (MKTG-466-0)
This course counts toward the following majors: Marketing, Marketing Management
This course presents an integrative, dynamic view of competitive brand strategy. It focuses on understanding, developing and evaluating brand strategies over the life of a product market. A framework for developing marketing strategies that yield a distinctive competitive advantage based on customer and competitor analysis will be presented and applied in various situations throughout the course. Topics include strategies for pioneering brands, strategies for late entry, growth strategies, strategies for mature and declining markets, and defensive marketing strategies. Material is presented using a mix of cases, lectures and a computer simulation game called MARKSTRAT.
Prerequisite: MKTG-430.
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